US DOL proposes more than $330K in penalties to Family Dollar Stores Inc

July 22, 2022

US Department of Labor proposes more than $330K in penalties to Family Dollar Stores Inc. for workplace safety failures Attempt to stop shoplifter at Orlando location leads to employee's death

ORLANDO, FL – The U.S. Department of Labor has proposed $330,446 in penalties to a Family Dollar store in Orlando after an investigation into a fatal shoplifting incident uncovered willful and repeat safety violations.

On Dec. 11, 2021, shortly after struggling with a shoplifter in a failed effort to prevent their escape with merchandise, a 41-year-old store employee experienced shortness of breath and nausea. An assistant manager called 911, but the employee later died at a local hospital.

Following its investigation of this incident, the department's Occupational Safety and Health Administration cited Family Dollar Stores Inc. for entrapment hazards and issued a hazard alert letter for exposing employees to hazardous conditions associated with workplace violence. OSHA urged the company to develop and train employees on proper procedures in case of a robbery or shoplifting incident, and to provide a means for workers to request immediate assistance from the local police department or alarm company.

OSHA cited the national discount retailer for a willful violation for keeping an emergency exit door locked with a single key held by management. The agency also issued citations for two repeat violations for failing to keep an unobstructed pathway for workers to walk through, and for allowing aisles to remain obstructed by carts and merchandise boxes.

"Family Dollar has shown time and again that their priority is profits, not their employees. Our inspection revealed multiple unsafe conditions that management should have addressed, including locked doors and blocked exits," said OSHA Area Office Director Sarah Carle in Orlando, Florida. "Tragically, someone lost their life as a result of an altercation. Incidents such as this can be averted when workers are trained on a violence prevention program that empowers them to recognize and avoid risks on the job."

Family Dollar Stores have a long history of OSHA investigations at locations nationwide. The retailer is owned by Dollar Tree Inc., headquartered in Chesapeake, Virginia, and has more than 193,000 employees.

Testimonials

Individual

"Thanks for the fast service! I needed my certification before I could begin my new job. I was able to complete the test and print my certificate in time to start work Monday morning." Janet F., Orlando, FL.

Read More >>

Company

"Over 200 employees throughout our offices are required to complete Blood borne Pathogen Certification annually. Employee availability and scheduling conflicts made it nearly impossible to schedule an onsite class. We were pleased to learn that our OSHA requirements can be satisfied online. Looking forward to the ease of use next year." Mary M., Cardinal Health

Read More >>

View All

Follow Us

Contact Us

Have a question? Customer service representatives are standing by to assist.

Read More >>